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Important notice

This Ask Wizard is temporarily out of service to enable the PC User's Help Station Web site to undergo a major revamp. Note that the rest of site is still up and running, and being updated as the solutions to a backlog of questions are posted.

Remember that there's a good chance that you can find the answer to your problem on Help Station already, because we have answered well over 10,000 of readers' technical questions. Simply search the site here or browse through the categories in the left-hand menu.

Of course, PC User readers with CD, subscription or other enquiries related to the magazine can continue to contact us.

The Ask Wizard will be resumed as soon as possible. The Help Station team apologises for any inconvenience.