Why is NAV slow to come up?
Tuesday, 20 July, 2004
I have Norton Internet Security 2004 installed on my computer. My computer boots normally up until the desktop is shown. In the system tray (where the clock is) the Norton Personal Firewall icon loads perfectly, but the Norton AntiVirus icon loads to show the disabled icon (big red cross).
It takes about a full minute for it to display the Enabled icon and during this time no program can be loaded. I've run LiveUpdate and have installed all its updates.
Can you explain why this happens and/or any ways to fix this problem?
Chad Petancic, Sydney, NSW
 No, I’m sorry but I can’t explain why this happens. According to Symantec’s support section the problem has been ‘fixed’ with a program component upgrade, which can be downloaded from that page. Try it and see if you have more success afterwards.
Slow startup problems after using LiveUpdate seem to have plagued several versions of Norton AntiVirus. Norton AntiVirus 2003 users should, according to Symantec, repeatedly click on the ‘LiveUpdate’ button and download updates, rebooting when prompted, until they finally reach the message:
"Thank you for using LiveUpdate. All of the Symantec products and components installed on your computer are currently up to date. Remember to check for new updates frequently."
There are also similar problems for users of Norton AntiVirus 2002, although Symantec doesn't list specific ‘fixes’ for them. You might also be interested in the HelpStation question “ Is my memory out of tune?” where an issue of general system slowdown following the use of ‘LiveUpdate’ has been discussed.
Even if you're successful in correcting your current problem, you might still consider the suggestion I made in that earlier article, and dump the Norton products in favour of alternative ones. Far too many of the reported performance and compatibility problems I see reported in relation to security software stem from the use of Norton products. In fact I’d hazard a guess that about 90% or more of them fall into that category! In addition to that, in the discussion of performance I’ve seen, the use of Norton AntiVirus together with Norton Personal Firewall, seems to be widely considered as the slowest combination available.
A switch to something like NOD32 AntiVirus and Sygate Personal Firewall might be a handy move to make.
Make up your own mind, of course. I’m not saying that the Norton products don’t do their job. I simply find it amazing that one of the world’s leading software packages, as this is, can continue to be one of the slowest performers, and can continue to exhibit similar problems, year after year after year.
It’s food for thought, anyway Chad. I hope the component upgrade I linked for you resolves your current problem.
Cheers, Terry O'Shanassy
 Reader solutions
GooglerPosted: 30/01/2010 re: Why is NAV slow to come up? because it is chinee communis pltt rakeshPosted: 09/10/2007 Why is NAV slow to come up? we have norton antivirus 2007. which causes system very slow working. pls. help me.
(Uninstall it. That's what some people do. -PZ) liveupdatePosted: 01/09/2006 re: Why is NAV slow to come up?
http://Registry-Cleaner-download.org/liveupdate.html Click Here to liveupdate
MattPosted: 09/11/2005 re: Why is NAV slow to come up? I used to have the same problem when trying to run systemworks 2003. But as of late, it has been running fine - worked from scratch when installed on my laptop running xp home and took some updating (live update) to get it working smoothly on my desktop machine running xp pro.
I've tried using it from a straight install on a couple of desktop machines running win98 and encountered the problem of it taking too long to load. I didn't try updating the program so I'm not sure if it was just incompatible to a degree with win98... Ted KozodyPosted: 18/09/2005 re: Why is NAV slow to come up? I run Norton SystemWorks 2003, ver. 6.0, build 57, comes with Norton Antivirus, Ulitilies, CleanSweep and Ghost.
I don't work for Norton, nor do I know anyone in the company, so what I'm commenting on is the speed of the product on my machine. When I run live updates it takes about 1 minute to finish and then I receive the message all updates are installed. Only I don't have to do that because I have live updates on automatic and a little box will come up saying, live updates has downloaded the latest updates and your machine is up to date. I get this message when browsing or typing at the computer.
I can schedule Norton to run any scan and when I check the logs the scan runs at that time. I usually run a full system scan about 2 in the morning and while I sleep it scans.
The live update scan takes about 1 minute and a full system scan takes about 20 minutes.
I guess I was one of the lucky ones that got a disk with no bugs in it. I had no problem installing or running any of the applications. The only problem I do have is with shortcut errors, if I delete a file, folder, or program, when I run one button checkup I get a shortcut error, otherwise the program works great.
I guess, I just got lucky because I know a lot of people who have Norton on their machine. They seem to have the same problems that everyone else have in this article.
I'm not saying Norton is good or bad, I've had it for 5 years now with no problems except the shortcut error and that doesn't really bother me.
I go by the moto " If it's not broke don't fix it". PDAPosted: 22/02/2005 re: Why is NAV slow to come up? Because it's a S*** product. It takes more system resources than ANY product I know. BoostlandPosted: 15/02/2005 re: Why is NAV slow to come up? Remove it and try are better firewall.
Don't install Zone Alarm as some users suggest its total rubbish.
Here are just some of the many problems with Zone Alarm
http://azureus.aelitis.com/wiki/index.php/ZoneAlarm
http://www.dslreports.com/faq/8962
http://whirlpool.net.au/forum-replies.cfm?t=293521&p=-1
There are many more reports of problems with Zone Alarm around the internet, the only solultion is to remove it.
Outpost Pro , Sygate or kerio are a much better choice. rottyPosted: 17/11/2004 re: Why is NAV slow to come up? Norton is great, but NOD32 does the sme job in the same amount of time, well if you have a exceptionaly powerful machine then who cares but NOD32 is the best, if norton crashes on me inthe future i will shore be ditching it. Norton has been great but the performance let it down along with campadibility. calicoJPosted: 09/11/2004 re: Why is NAV slow to come up? After looking for a solution to this issue, it turned out to be a networking problem. I was connected to a router and my system settings were setup to obtain an IP, but the router was not. I found the solution by looking at the "Support" tab in the netork status window. the ip was supose to be 192.168.1.* but it was 169.*.*.* meaning that the system gave it own IP because it couldnt get an IP from the router.
I turned out the router needed to be reset and after i got it working again, XP loaded up fast.
hope it helps.
Peter DaviesPosted: 09/08/2004 re: Why is NAV slow to come up? NAV is the most appauling SW I have ever used. Ditch it and see the new lease of life your system gets. I have an old 486 (yes really) without NAV and on the same connection that displays web pages 50% quicker than my 3GHz P4 when NAV's 'Auto Protect' is switched on. My CA InoculateIT scans the same disk in about 1/5th of the time NAV did. Also you'll get far more help from the CA Support team (not that you'll probably need it). The reason the NAV team are so slow to respond is because virtually all of their customers are having to badger them about speed issues. Don't bother trying to fix it - Norton can't - just ditch it! GraemePosted: 05/08/2004 re: Why is NAV slow to come up? Had the same problem with NAV 2002 ,have just gone to NAV 2003 , But I use Sygate Firewall, Certainly won`t be using Nav Internet security 2004 after a mate had nothing but trouble with it , he`s gone to AVG anti virus &
Black Ice MichaelPosted: 22/07/2004 re: Why is NAV slow to come up? Norton Personal Firewall and Norton Antivirus are the thorns in the side of all security products. They're absolute rubbish!
Uninstall them both and download the fantastic and free firewalls Kerio Personal Firewall (my preference, doesn't interfere as much as others) or Zonealarm Free Edition (interfere's way too much for my liking, and seems to die all too often). Then you can do yourself a big favour and download either AVG Antivirus or AntiVir Free Edition which will provide you protection from those other nasties out there. While you are at it you should also download yourself A2 (A Squared) Free Edition and Lavasoft's Ad-Aware 6 Personal Edition (free) for some peace of mind against spyware etc. damians friendPosted: 21/07/2004 re: Why is NAV slow to come up? VET is the fastest anti-virus software i have come accross. DerekPosted: 20/07/2004 re: Why is NAV slow to come up? hmm,
well i would stop using norton antivirus as i have found that it is not very good. i have been using AVG 6 (free edition) for about 2 and a half years and i have not had 1 virus in all that time. (use xp at home). also dont use that firewall either. zonealarm is a very good firewall and mcafees is quite too (used both and they stealth my pc)
Another thing to check tho is the ram. now on my moms pc it used to take about 2~3 minutes with a 1.6gig cpu to boot into xp (only antivirus, firewall and msn loading). i got curious and had a look at the ram and she was using a mis matched pair (one stick was single sided and the other doulble.) i went to the store and bought another single sided stick (is all they had) and installed it (mem was the same brand as the one in there already ) switched on the pc and 43seconds later we were in windows with everything loaded. the mobo was an sis chipset one. tho i have found similar issues with other mobos and since then have been buying matched sticks all the time.
Also are you using onboard video??? if so check to see if there is a free agp slot (must be capable of 4X AGP if not you will need to get an older stile vid eg. geforce 2mx440) , if there is go out and get an ati 9200 video card (if your not a gamer, if you play games ATI9600xt or better would do) and install it . but make shure it is properly seated. if you are using windows xp make sure you have at least 512mb of ram.
Also how old is the hard drive, if it is 3 or more years old consider getting a new one, they have lower seek times and can spit out data faster. I have seen xp loaded on an old seagate 8GB hard drive which maxed out at ATA66 and had an rpm rating of 5200.
tho one last thing if the whole system is 3 or so years old and you are using windows xp and a few programes when you boot up consider going out and buying an upgrade or new pc. just make sure that the upgrade does not have onboard video. now the way to tell this is to see if it has "Shared RAM" this is bad cause it steals memory from the main memory and reduces the overall system perfomance. a video card that is not onboard but plugs into the available AGP slot is way better. peter wohlkPosted: 20/07/2004 re: Why is NAV slow to come up? get rid of norteen its the worst,try simatec.
(?? -PZ)
Larry JentzPosted: 20/07/2004 re: Why is NAV slow to come up? Get rid of the internet security side of it and keep using the antivirus with a different firewall. I use Zone Alarm Pro after running the free version for about 6 months and found it the easiest to config and run and was spot on with stopping intrusions. It also works well with Norton and wont slow down the net speed like Norton Firewall. samPosted: 20/07/2004 re: Why is NAV slow to come up? set the computer to startup then go away and do something and come back 5mins later and it'll be ready to use. Marc HarryPosted: 20/07/2004 re: Why is NAV slow to come up? I used to have similar problems and have lately found some of my friends and colleagues who use your particular software all say the same thing.
I switched to using VET (www.vet.com.au) and have a reliable anti-virus program without all te crap associated.
Good luck DavidPosted: 20/07/2004 re: Why is NAV slow to come up? I've worked on many a computer with the exact same problem. It seems to be a trait on symantec products. I doubt you'll be able to get it to "boot" faster. Like Terry says for a world leading product it's just too slow and resourse hungry. I recommend VET antivirus to anyone who has problems with norton. (I recommend VET to anyone actually).
(I've just loaded the full Symantec Systemworks Pro an hour ago, so it'll be interesting to see what happens. I'll report back later. -Paul Zucker)
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