Carlos, when people want Sims 2 (or 3) on their computer, it's usually because of this, "Oh, I've played it on a friend's computer and wanted to continue playing on mine."
They don't tell you (like they did with me) that their friend so kindly made them a 'copy'...to give them a chance...to play it on their computer.
Ooops, big mistake.
Sims 2-3 'anti-piracy code' is actually a..........1 computer ONLY policy!..... the one it has been originally installed on, that is!
Try it on any other computer, and, the game's over....before you even get started!
What shocks me the most, is the fact that the moment I lay eyes on the computer I am asked to install Sims 2-3 on.....is the computer itself.
It is usually so old that it should have been thrown onto the scrap-heap years ago, but, the owner insists......to have Sims installed on it. (Not enough RAM/a decent Graphics-card/or a Hard-drive big enough...to run ALL the Expansion Packs as well.)
A mere check.....of the System Requirements......confirms this, yet, they will still insist.(They will even insist that they DID read the System requirements, before they ask you to install Sims.)
Did they (even you) read the "Help" file....contained on the Install CD? (The proper process....of fixing/unistalling a BAD Intallation, is contained within the "Help" file....and, totally ignored,by ALL.)
Once the original Installation has taken place, every Expansion CD/DVD (each having their very own Key ID code....has to be installed!....in sequence! You try jumping ONE, and you're in strife!)
Same goes for the 'Readme.txt' file.......also include on that CD (in the case of Sims 3,it's on a DVD now, still the same deal with that too)?
The 'Readme.txt' file.....is pretty comprehensive!, to say the least.........as to what will work, with Sims 2-3, and what WON'T. (NOBODY bothers to check this, either.......because they're in such a rush....to get the game onto their computer, to begin playing it.)
This does include Graphics-cards/Sound-cards/Screen Resolutions....on which the game plays the best on, or NOT, by the way.
If they took the the time to read it (the Readme.txt file)......they would ALSO find a List of 'Software programs'!, that Sims does NOT like working with.
Graphics 'drivers'?
(Offical or not!)
Most people tend to download/use the wrong ones! (All without telling you, or I for that matter.)
The same applies to......the appropriate 'Patch/Update'.
Again, the wrong one has usually been applied.
All the 'above' is.....the Principle of Troubleshooting that I follow.....for ALL hardware/Software problem.
If I fail, THEN, there is only 1 option left.
A complete uninstallation. (This means....a total uninstall of every scrap of the offending Game or Software.)
To attempt a fresh installation. (From scratch.)
All this DOES take Time...to be done properly, Time that the computer-owner is NOT prepared......to give you (or I)...to accomplish. (They usually have this 'crazy notion'...that the problem can be fixed, in the matter of seconds! Worse still, they're usually totally oblivious of the real fact that their computer can NOT run Sims. After it has been thoroughly checked out!)
To this, to all, I say "If you want to play Games..on your computer, UPGRADE it so that you can...and, before you install any/all Games.......READ the 'fine Print', FIRST!