
Can I empty my virus vault?
Saturday, 30 May, 2009
OLDER QUESTION
My virus vault shows that I have a virus taking up 20% of my hard drive. It says
Trojan horse dropper agent.8.B back up copy infected.
Should I empty my virus vault?
(Originally posted August 2005)
Thank you
Arnold Hoitink, Canberra, ACT
 That's a BIG virus.
I take it you're using AVG? Here's some information taken from AVG Free Edition Reference Guide which should answer your questions Arnold. The vault seems designed to help you recover infected files rather than just delete them automatically, but that probably isn't of concern in this case.
AVG Virus Vault
The AVG Virus Vault application is a safe environment for management of suspect or infected objects detected during AVG Free Edition scanning. Once an infected object is detected during scanning, and AVG Free Edition is not able to heal it automatically, you are asked to decide what to do with the suspect object. The recommended solution is to move the object to the AVG Virus Vault for further treatment. Viruses can be detected by any of various AVG Free Edition components, such as AVG Resident Shield and AVG E-mail Scanner. Viruses can also be found when running a test from the AVG Test Interface or even when using Windows Explorer.
a) What should I do when a virus is detected?
Whenever AVG Free Edition detects a virus, we recommend that you try to heal the infected object as the first option. When AVG Free Edition is unable to heal the virus (this may occur for any of many reasons, including the distortion of the original file by the virus) use the next alternative – move it to the AVG Virus Vault. The last option is to delete the infected object (which is often the virus itself).
b) Why can’t every virus be healed?
In order for a file to be healed, it must be returned to exactly its original form! Because of this, not all files can be healed. The reason for this is that some viruses do not infect the original file but rewrite it, or they create copies of themselves. As such, it would not be possible to re-acquire the original form of the file (it would not be complete or would not exist at all once the virus is removed) or to ensure that the functionality of such a "healed" object was as intended in the original (e.g. in an executable program). In these cases, the only possibility to ensure that your data is protected is to remove the infected files from the (hard) disk and, when possible, restore the original file from your back-up.
c) What should I do with an unknown virus?
When AVG Free Edition has designated a file as being suspicious or as being infected by an unknown virus, you can e-mail the file to Grisoft (virus@grisoft.com).Use this e-mail address to send files that you suspect of containing a virus, even when AVG Free Edition has not detected any viruses. For additional help concerning viruses, please consult the FAQ section on the Grisoft Website.
d) AVG Virus Vault Environment
Every detected infected object should be moved to the AVG Virus Vault. Within the AVG Virus Vault you can explore the object, delete it, or heal and restore the object if the cure has been implemented already. Also, you can send the object to the AVG Anti-Virus vendor for in-depth analysis.
The Virus Vault Menu has:
Program Settings - Vault Tab
The Vault Tab allows you to specify the parameters for Virus Vault maintenance. The parameters include the maximum size of the Virus Vault, the minimum space on the hard disk, and allow you to automatically delete files from the Virus Vault as soon as the specified number of days expires, or as soon as the number of files in the Virus Vault exceeds a specified number.
You can enable the Limit Virus Vault size option to determine the minimum free space (in Megabytes) that must be preserved on your hard drive, and the maximum size (in disk size percentage) that can be used by all the files stored in the Virus Vault.
Enabling the Automatic file deletion option will automatically delete the files in the Virus Vault. By default, the settings include file deletion after 90 days, and file deletion (again, starting from the oldest files) once the number in the Virus Vault exceeds 2000.
The AVG Virus Vault offers a review of objects that have been detected as suspicious or infected, and provides this information about them: object status (infected / cured), object type (object / back-up), virus name, object’s original location, date and time of the object’s detection, file name, and file size.
The Virus Vault Main Screen has:
System Menu
List of filters
Here, you can select a filter to be used to retrieve the appropriate list of objects from the Virus Vault. You can filter and select files by the date they were stored in the Virus Vault or by the virus type that was detected in these files.
Toolbar (control buttons)
Use the toolbar buttons (located above the list of objects relating to the selected filter) to run specific operations on single or multiple selected objects – delete files, remedy viruses, restore files to disk, acquire detailed information about viruses, etc.
List of objects
This feature shows objects (files) that meet the filter conditions selected in the List of filters.
The list allows you to select one or multiple objects and run operations on these objects either from the System menu or using the control buttons. The list graphically indicates whether the file has been moved to the Vault or if it has been created as a back-up while the virus was being remedied. The other list graphically indicates if the file is still infected. In addition, it shows the object name, the date and time it was created or moved to the Virus Vault, the name of the virus detected in the object or, if required, the path to the original location of the file. Use the F5 button when you want to restore the list contents, or the F6 button to "optimize the column width".
List of additional information
The list shows additional information about the most recently selected object. It includes the detection information describing the virus detected in the object, the complete original name of the file on the disk and, in addition, it provides buttons to perform operations on the objects, such as remedying them or restoring them to the original location.
Paul Zucker
 Reader solutions
S.MPosted: 10/08/2010 will the viruses come back? I had a couple of viruses on my laptop, so I downloaded AVG 30 Day Trial, and it got rid of the viruses. But after 30 days, will the viruses come back? Thanks.
(No. That would be mean. They'll only come back if you get infected again from another source. -PZ) hatPosted: 24/07/2010 re: Can I empty my virus vault? I ran the AVG scan and have several viruses in the vault, but I ran the scan in safe mode. But it appears that I can't access the vault while in safe mode. So, is it now safe for me to boot up my computer in regular mode and then delete the viruses from the vault?
(Yes. -PZ) ellen bisbanoPosted: 16/07/2010 re: Can I empty IE 5 threats in my resident shield
(Yes. -PZ) RobPosted: 15/07/2010 re: Can I empty my virus vault? Hey guys just came into laptop world and got a virus, shows Virus found HTML /Framer now they are in the vault.Do I delete them and run the AVG again ?
(Yes, just delete them. AVG should be protecting you now. -PZ) CristinaPosted: 30/06/2010 restoring infected files Hi - Two questions
1 - Got 3 virus in vault. Since my pc got them my main browser (IE) is not working. I am fraid if I delete the files stored, my browser will never work again. Could this happen?
2 - Bought another AV. Should I restore the files then install new AV to remove them? Thank you
(Delete the files. Delete them now. Why would you want to keep infected files? IE can be reinstal;led or repaired if necessary. -PZ) JohnPosted: 31/05/2010 re: Can I empty my virus vault? Oh my god, I can't believe what I just did, I did a virus scan found loads of trojans, cookies etc, I went to the virus vault, I had no idea what I was doing and I restored them... Then I started searching on the net to see if I did the right thing lol. I'm doing a scan again and I'm getting the trial version of avg internet security and do a whole comp scan.
Now I know to "Delete" the files and not "restore" them... lol.
Thanks guys you helped me out :p NatePosted: 31/05/2010 re: Can I empty my virus vault? There was this thing called virscan 7 should i delete it?
(If it's in the vault, delete it. If it isn't in the vault, why would you want to? -PZ) ChrisPosted: 01/04/2010 re: Can I empty my virus vault? Lol. I think what people don't realize is viruses can come from Literally out of nowhere. If someone has your IP Address, and knows how to use it, your effed. Viruses don't Only and Don't ALWAYS come from Pron. You can simply click on an ad, and you're effed. Those po pups? If a po pup poops up, It can very well have a virus and infect your computer, just by visiting a website with po pups. What I do to Get rid of any Viruses - Upgrade to AVG Internet Security (30 Day Trial), Run a Full system Scan, Delete all infections. And your' Done.
Famous Quote:
"The only way to Truly protect your computer is to unplug it, put it in a locked closet and lose the key."
There are thousands of Viruses Created, each unique to it is successor, Everyday. It only Hightens the Importance of having a good Antivirus. AVG is So far, the best I have found. It finds more Infections than ANY other Antivirus program. :P 30$ For COMPLETE, TOTAL Protection for a year is definatley Worth it to me. (30$ at Target. :P)
anonymousPosted: 28/03/2010 re: Can I empty my virus vault? there is a worm in a file i downloaded,one is moved to the vault and the other one is deleted, is my computer safe?
(Yes. Delete the file in the vault. The AV prodcut would keep recognising it if it was still active. -PZ) Max JonesPosted: 03/03/2010 re: Can I empty my virus vault? I have 4 Trojans in my Vault.Do you guys know how I can forward these to my neighbor. Thanks!
(Good question. You'll need strong fencewire, a downhill slope, drugged meat for the dog and a key to his/her house. Once you're inside ......... -PZ) AmyPosted: 20/02/2010 re: Can I empty my virus vault? Thank you for all the info. And thank you for asking the question. I needed to know the difference too. James Posted: 31/01/2010 re: Can I empty my virus vault? If you look in the bottom lefthand corner in your screen whilst looking at your virus vault, there is a question mark icon. This tells you what the functions do: "Empty Vault ■ removes all files from the Virus Vault."
"Delete ■ completely and irreversibly removes the file from the disk." i hope this has resolved the issue. some guyPosted: 28/01/2010 re: Can I empty my virus vault? you's guys should stop watching so much porn. Especially that perv with 895 viruses. seriously, wtv? StefanPosted: 07/01/2010 re: Can I empty my virus vault? If there are infected files from the Windows in the AVG virus vault, what if I delete them? (using AVG Internet Security 9)
(Then they'll be gone. Deletye them and they're gone, along with the virus. -PZ) Posted: 19/12/2009 re: Can I empty my virus vault? YES Posted: 14/12/2009 re: Can I empty my virus vault? If your all so worries about clicking "empty vault" just highlight all of the viruses and click delete. Your all a bunch of wingers. martin guevarraPosted: 10/12/2009 re: Can I empty my virus vault? there is a lot of virus in my virus vault .. how can i delete them ?? i know this is a non sence question ,, but i dont understand how to delete them from my vault ,, im using AVG 8.5 ,, PLEAASE HELP ME
(Just choose the "delete" function in AVG, or whatever it's called. Or get your mother to press the button for you. -PZ) ChristianPosted: 23/10/2009 re: Can I empty my virus vault? i download tons of files, and i have had my harddrive as it is without a formation for about 4 months, and i just had 2 Viruses and loads of cookies.. harmless tho, you should really watch out what you're downloading people.
btw
Is it any difference beetwen "Delete" or total "Removal Virus Vault", has it same meaning or something?
(Delete individual files or empty the entire vault. Same thing in a different way. -PZ) dianawilliamsPosted: 21/09/2009 re: Can I empty my virus vault? I have 895 defective files tha I try to remove from AVG I cannot removed them the software locks up is there another way or continue to try and remove them until I see some results
(I don't understand what your problem is. But try running another AV product. -PZ) travisPosted: 13/09/2009 re: Can I empty my virus vault? i used avg free edition and found 8 trojan horses. 4 were moved to the vault and i don't know what happened to the other 4. scanned pc again immediately after and nothing was detected. can someone tell me if they were removed/healed? or are the back on my pc?
(They will be gone. If you're worried try another free, on-line AV scanner as well. -PZ) David AndrewsPosted: 05/09/2009 re: Can I empty my virus vault? I use AVG Free and the "Delete" button will delete the highlighted file or files (that you have highlighted). The "Empty Vault" just deletes all of them so you do not have to highlight them. It is so simple it can be awkward. To keep them from coming back (with IE), click on "Tools", "Internet Options", and then the "Privacy" tab, and go down to "Sites" and type in every bad guy cookie AVG (or other program) finds (like Zedo.com or Atdmt.com or fastclick.net or etc.). That keeps them from being useful to the bad guys. It really helps. TiinaPosted: 28/08/2009 re: Can I empty my virus vault? i use Avg 8.5 free adition and i have many viruses in virus vault, should i empty the virus vault or leave them there?
(Why would yhou want to leave them there? Are you starting a collection as a hobby? Delete them. -PZ) Mary EllenPosted: 26/07/2009 re: Can I empty my virus vault? I know why all these people are confused about your responses -- AVG says right in its manual that you can either "Delete" or "Empty Vault" making it sound like they are NOT the same thing. (I truly DON'T KNOW) AVG defines them this way "Delete ■ completely and irreversibly removes the file from the disk" and "Empty Vault ■ removes all files from the Virus Vault". The "Empty Vault" just sounds like they are just being sent back to their original place on the hard drive, not deleted according to these definitions. And if DELETE and EMPTY VAULT mean the same thing -- why does AVG have BOTH buttons to click as though they mean something different?
Thank you. We are all frustrated with the difference between EMPTY and DELETE! LRC ComputersPosted: 05/07/2009 re: Can I empty my virus vault? Yes Empty, Delete, Remove they usually all do the same thing sometimes removing one at a time or all together, Dont worry about it! the worst that could happen is you may have to insert your Operating System disc to copy lost files but in this day and age that is usually not needed. I use AVG FREE and i always delete or remove every week and have never had a problem. just get rid of them. lindaPosted: 01/07/2009 re: Can I empty my virus vault? i have a lot of tracking cookies and a few trojan horses n 2 pups potential harmful programs and 1 adware roque suspect if i empty these would it harm my computer
(No. -PZ) Martin GeorgePosted: 11/06/2009 re: Can I empty my virus vault? OK crystal mark plain english campaign says:
Delete, removes one at a time.
Empty, removes them all.
Both remove the viruses.
xxx andrew peter collinsPosted: 02/06/2009 re: Can I empty my virus vault? This is gonna sound a bit terse people but with the amount of hackers around globally, you're gonna have to learn a lot more about internet security. I have never trusted "free" anti-virus products and this question just backs up my reason for not using them. I pay $120.00 per year to use Norman Internet Security which is nothing compared to what i spend on a daily basis. There was a trojan running around a few days back and Norman jumped on it and deleted it when it tried to infect my pc. I have tried all the security suites available but nothing touches Norman. When i do a scan and if Norman finds anything, it just quarantines the bug and i then delete it. Too easy. I get pissed off when i hear people say that anti-virus products should be free along with other software. If you invented popular software, i'm sure you would want people to pay for it. After all you put in all the effort. Cheers Andy. FrankPosted: 01/06/2009 re: Can I empty my virus vault? If your Anti Virus product captures/picks up some viruses place them or let them go to the virus vault. You can try and heal them which usually does`nt work that effectively.
Now, i would leave them in the Virus Vault until you are sure that all your programs are still fully operational and working as they should, and if they do then empty (delete) whats in there.
worst case scenario is that you may have to re install a particular file or program if it stops responding and you might even have to extract a particular file from your Windows Installation CD if a DLL file or such has been infected. Nowdays this is less likely to happen as the Anti Virus products have come a long way from yesteryear.
Just remember no Anti Virus product is 100% effective so always have a second or third form of defence such as Malwarebyte`s Anti Malware and or SuperAntiSpyware including a good firewall as these are not strictly Anti Virus products and will work fine in conjunction with AVG and other true Anti Virus products.
Also, on a last note dont try and run two or more True Anti Virus product togeather as you will usually come up with some sort of conflict between them.
Frank N Stein Tony BrownPosted: 01/06/2009 re: Can I empty my virus vault? You see Paul what happens when you let people loose with an anti-virus program :) This is why I'm seriously looking at Linux and becoming a Penguin and then I would never connect to the internet through Windows ever again :) Ooooo Pinch and A Punch for the first of the month :)
(And it's Winter too. -PZ) FreyaPosted: 29/05/2009 re: Can I empty my virus vault? I have a few viruses In my virus vault and I have avg 8.5. Do I delete them or empty it? Please help!!!
(those are exactly the same things. -PZ) Maria MoosaPosted: 28/05/2009 re: Can I empty my virus vault? The virus vault has reached Maximum count limit.
Moving object to virus vault failed.DO u really want to delete this object?thats the exact msg which it says even i click"move to vault" for any virus.. could u tell me plzz why does this msg appear even though the vault is empty?
(I'd try uninstalling then immediately reinstalling the AV software. If that won't work get another, free AV product right away. But just out of interest, is your hard disk full? -PZ) Maria MoosaPosted: 26/05/2009 re: Can I empty my virus vault? AS u said i did empty my vault.. but still no virus is being sent to it..it says its full..y is it soo??
(I don't know what you're saying Maria. Please give the EXACT error message. Or just try anotrher AV product. -PZ) Maria MoosaPosted: 23/05/2009 re: Can I empty my virus vault? is it actually save to emty virus volt which includes viruses in C dive? wouldn't there be no problem if i empty my virus volt? wat if an important file is delted?would my pc work as properply as now.?
(If the file is in the vault then it's not being used, so it won't make any difference. Delete it Maria. -PZ) Tommy C.Posted: 21/05/2009 re: Can I empty my virus vault? O.K. I have AVG Anti-Virus Free, I have 4 Trojan Horses in the virus vault. Do I click 'Delete' or 'Empty Vault'. Please help, thanks!!
(They sound like the same end result to me. Choose either. -PZ) jasminePosted: 16/05/2009 ok so i had a trojan virus and i put it in my virus vault but i then clicked emty list and i think i accidently "let the virus go" because i still have blocked site in my computer and the virus still seems to be there also AVG says theres no threats but the same "symtoms" as before are still here what do i do??
(USe another AV product. Perhaps NOD32. -PZ) jon nippaPosted: 25/04/2009 re: Can I empty my virus vault? how can I empty my virus vault? please
(Run your antivirus software and there will be an option to do it. If confused use the Help function in the AV software. If still confused, don't worry about it as it won;t cause any harm. -PZ) ReaderPosted: 20/04/2009 re: Can I empty my virus vault? what about tracking cookies?
are those okay to just deleate and not worry.
thanks
(Yes. Rmove them if you like. -PZ) BJPosted: 01/04/2009 re: Can I empty my virus vault? So if I hit delete in my virus vault then it should get rid of said thing right?
Lie if I highlight my one Trojan and hit delete will it go back to my computer or be gone?
(Don't understand. But in general, delete all things in the virus vault unless you have a really strong reason for keeping them. Delete means delete means delete. Is that wjat you want to know? -PZ) Darryl Louise EvansPosted: 29/03/2009 re: Can I empty my virus vault? i regularly runs scans on my computer and defrad it. The other day i found 3 trojan horses on my avg antivirus free edition scan.
They appear in my DivX Installer files - \appdata\local\temp\DivXInstaller.exe,
""\$IA\y_toolbar.exe,
"":\$IK
It says tht the file infection is called trojan horse 13.LNA
What can i do? i have deleted what is in my virus vault because it said that i couldnt send them to the virus vault because it was to full. I have deleted what was in there and it still wont let me send them to the vault. ? KayPosted: 29/03/2009 virus vault I have AVG free edition. I cleaned out my virus vault ( only have 2 trojan horses in it). When I tried to move a new virus to the vault it says the my virus vault is vull. What do I do.
(I don't know. Ask AVG or try another AV product. Perhaps try AdAware first. -PZ) sethPosted: 23/03/2009 re: Can I empty my virus vault? oh im useing the free avg this gose with my last message
(Try deleting the files inn the vault. Also download and use free AdAware.. -PZ) sethPosted: 23/03/2009 re: Can I empty my virus vault? I ran a virus scan after i had a warning of a treat pop up and my computer 2 days old and not really used it and when i ran the scan i got about 16 warnings 3 heal and rest moved to virus vault then ran scan agian got4 but only 2 poped up in virus vault so i delted then i scaned agian and got around 18 and there all from app data\ roaming\ mozilla\ firefox\ mbibxhlj.default\cookies.sqlite:\
anything to worry about?
(Tell me what you're using for AV. Not one of those fake things that pop up on a web nbrowser I hoipe. -PZ) calyxPosted: 22/03/2009 re: Can I empty my virus vault? i have like 102 viruses in my virus vault already. i need some serious help.
thing is, some, no, most of the viruses are from removable disks/flash drives (it says so in the path to file thing of each virus). does that mean that it isn't in my computer? that its in those removable disk things? if so, then will it be okay for me to delete them from the virus vault?
aaack~ help me please.
(Delete them. If they're in the vaukt they aren';t being used anyway. -PZ) HenryPosted: 02/03/2009 re: Can I empty my virus vault? What happens when i delete all the viruses from the Virus Vault will they remain on my pc?
(Not if they're in the vault. Anyway, you'd run the AV again immediately, wouldn't you? -PZ) albertPosted: 17/02/2009 re: Can I empty my virus vault? If I delete the viruses in my virus vault, are they gone permanently??
(Run your AV software again to check. -PZ) Gwen AntlePosted: 14/02/2009 re: Can I empty my virus vault? Finally someone addressed the problem we are all afraid of. Trevor Nicholson thank you for telling me what will happen if we are deleting something the pc needs. That was my fear and seems to be everyone elses; at least now we know what to expect. Josh davisPosted: 19/01/2009 re: Can I empty my virus vault? Hi,the first time i got some viruses they got sent to the vault then i pressed empty but there back again what do i do?
\
(Try another AV product? Ask the AV manufacturer for advice? -PZ) Posted: 05/12/2008 re: Can I empty my virus vault? I hav A AVG free edition and a trojan got in (its in my virus vualt been there for a couple days)it says its in a folder. so should I delete it myself, cus im not shore if the folder has really important stuff in it. ps it says they made a back up copy. thaxs Randall MollerPosted: 19/09/2008 re: Can I empty my virus vault? I use AVG free adition.My virus vault is full and i emptied it.The pop up still says that it is full but the vault is empty if i checked it wiyh a scan.What should i do.
(How did you empty it? Did you do it through AVG? -PZ) jimyPosted: 04/08/2008 re: Can I empty my virus vault? if i incidentally empty my vault, can i retreive the files? how?
(Probably not. But don't use the system and contact the AV manufacturer for advice. -PZ) YvesPosted: 20/07/2008 re: Can I empty my virus vault? what's the difference between delete vault and empty vault?
(I imagine that would be the same thing Yves. That's one of the problems with the English language - there are too many ways to say something, but also too many ways to not quite say something. If you want to feel comfortable with your decision, read the help section of the AV product. -PZ) davePosted: 18/07/2008 where did my memory go i had a lot of various files in my vault, mainly cookies, showing over 1GB, i clicked 'empty vault' expecting to remove the files and regain that 1GB of space on my hard drive, which im in need of, and I didnt. Why?
(Sorry - I don;t understand. -PZ) infected!Posted: 24/06/2008 re: Can I empty my virus vault? hey if i have say a trojan or 50,all unhealable and the object paths looks important like; c;/windows system32fccb8skb.dll or c;/windows volume restore(d8696f73-2d76-412a-a981...exe will my comp stop working properly if they are deleted? iv looked on the avg help bar but cant seen to find an answer...plus my windows was self installing,i didnt have any physical discs with it as it was all built in so i cant jst run my operating cd cos i ain got 1!:( if any 1 knows an answer to this riddle please get back to me as i havent emptied my vault for 3years and and dont know what to...thanks
(The whole point of the "quarantine" is that the file is removed and taken out of service. If the PC is still working then you're okay. -PZ) divyaPosted: 18/06/2008 after emptying virus vault is is my pc safe? hi.. my virus vault had 7 infected files.. which i emptied... now is pc safe..or still virus persists? how do i know? any problems will be created?
(Nothing is certain in life. You need to keep checking with your AV product which you keep up to date. You may still have a different virus. -PZ) derrickdudePosted: 11/06/2008 re: Can I empty my virus vault? I ran Vista Home Premium for one day and after the first scan had over 200 various trojans, viruses and other nasty things. Needless to say, they all went into the vault. I then proceeded to re-install Linux so I never run into this problem again. j b carterPosted: 08/06/2008 how do i empty the virus vault i need help 6-7-08 john4055@bellsouth.net Posted: 25/05/2008 re: Can I empty my virus vault? I heard that if you use finger swipe technology (for passwords) and your computer has a virus, you can catch it. Is this true?
(No. Not true. -PZ) Deekam DukenhouserPosted: 28/03/2008 re: Can I empty my virus vault? When you rub your belly and 'pat' your head, should I walk to work today-or should I take my lunch?
(My mother and father were cousins, that's why I look so alike. -PZ) farahPosted: 18/03/2008 Can I empty my virus vault? my avg detected a trojan horse which i then moved to my avg virus vault and i left it there for a day then went back into my vault and deleted it. ive done a number of virus checks with avg and avast and they all come back with no threats so is my computer running normally?
(That sounds fine to me. -PZ) J,BPosted: 18/03/2008 re: Can I empty my virus vault? By empty vault will they find there way back to your pc? thank agian D.J.Posted: 18/03/2008 re: Can I empty my virus vault? By pressing empty vault does that get them off your pc once and four all? thank you
(Yes, it should. Buit the easy way to check is to do it then run the virus check again. -PZ) D.J.Posted: 10/03/2008 re: Can I empty my virus vault? I have 641 virus in vault do i press delete files or empty virus vault?
(Check with your AV manufacturer. Read the manual or help file. -PZ) Posted: 06/03/2008 re: Can I empty my virus vault? how many virus can the vault have in it?
(Probably more than you could ever catch. Justn deolete them anyway. -PZ) ChloePosted: 01/03/2008 re: Can I empty my virus vault? I got a virus from a website and i moved it to the virus vault.
I then clicked and pressed delete. I scanned again and it came up again.
What should i do, delete again, wipe it. Also it cannot be healedl.
Could someone email me the answer.
I put my email above :), nt sur eif it comes up as i have not used the website before.
x-kissmequick-x@hotmail.co.uk
Thank you
(Perhaps your antivirus program cvan't fix it. Perhaps you need a specific cleaner for that virus. Or you could try another AV product. -PZ) deanPosted: 18/02/2008 re: Can I empty my virus vault? my avg detected a trojan horse which i then moved to my avg virus vault and i left it there for a day then went back into my vault and deleted it. ive done a number of virus checks with avg and avast and they all come back with no threats and that my computer is running normally. lesterPosted: 17/02/2008 re: Can I empty my virus vault? i have avg 7.5 i detected a virus js/psyme its not going to the virus vault whats my next step?
(If you have a specific virus and know what it is, often the next step is to look for a specific removal tool. Google for it, but only go to known siten such as Symantec. -PZ) Laxmi KanthPosted: 31/01/2008 re: It shown healing but i lost all my original documents? Any body answer me
(Yes. What can we do for you? -PZ) terrencePosted: 21/01/2008 re: Can I empty my virus vault? i do it every week jasonPosted: 20/01/2008 re: Can I empty my virus vault? im using AVG 7.5 and i have a couple of Trojan horse BackDoor. do i have to delete it??
(Why would you want to keep them? Delete them. -PZ) -.-Posted: 14/01/2008 re: Can I empty my virus vault? I had a few viruses in the virus vault, then i clicked on whipe, is that a good thing or a bad thing? Does it mean delete?
(Good question. I guess it means delete but only the manufacturer would know for sure. -PZ) melrikPosted: 07/01/2008 re: Can I empty my virus vault? My virus vault contains over 100 viruses and trojan horses, is it safe to empty the vault entirely or not?
(Yes, it should be fine. -PZ) riaPosted: 23/11/2007 re: Can I empty my virus vault? i have loads of virus in the virus vault currently using AVG 7.5
DO I wipe them from there?
healing them is not an option.
if deleting them means that they would go t their orignal place wouldn that be harmful for the computer?
(As I understand it, deleting them means that the files are deleted. That is, they will no longer exist. Does that make sense? Check with AVG for more details. -PZ) BriannaPosted: 15/08/2007 Can I empty my virus vault? When it sais empty the vault does that mean to restore the files to their original places or delete them?
(It means that the program will delete them. -PZ) JhelumPosted: 01/08/2007 re: Can I empty my virus vault? I have got these Trojans called
Trojan horse generic2.VCU
and
Trojan horse downloader small 58.AW
And lots of this virus called
I-Worm/Brontok.EE
Plzzz help what shud I do to get rid of them??
(Are you saying they're in the Virus vault? If so then delete them. -PZ)
Posted: 20/03/2007 re: Can I empty my virus vault? yes
Mukesh KumarPosted: 22/01/2007 re: Can I empty my virus vault? Free
(I couldn't agree more Mukesh. Or less. -PZ) jackPosted: 01/12/2006 what shal i do with the viruses in my vault? I have some trojan horses and some worms in my vault. Shal i delete them or leav them in?
(Chop it! -Paul Zucker) Trevor NicholsonPosted: 18/08/2005 re: Can I empty my virus vault? I use AVG free adition and when ever I get a virus or trojan, I always send it to the vault. I then go into the vault right click on it and delete the file.
If you are deleting a file the PC needs to bootup or a file that is needed, you will get a notice saying insert your computer opertating CD and that will replace the infected file with a new good one.
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