My "Lexar JumpDrive Trio" and "Toshiba JNC iAudio M3" refuse to work with my new computer. They both work on other computers, like the ones at my library. But when I plug them into my new computer, a box which usually reports that the drivers are loading, displays a message that
"The device has malfunctioned"
The JumpDrive is displayed as being a FAT drive, and the MP3 as a FAT32 device on the computers at my school. Is there some way to make my new computer support these formats? I have a P5P800MX motherboard and Windows XP Professional.
Thanks,
(Originally posted August 2005)
Chris Burdon, Glen Waverley, VIC
I reckon that problems with USB drives, MP3 players and the like are among the most common complaints I see nowadays!
“The device has malfunctioned”. “Drive not formatted” and the like are the sort of error messages experienced.
I’m sorry, but I just don’t have a definitive answer. The file formats are supported ones. The unit may be kaput but it may not be either. Try the following:
- Ensure all Windows updates are installed
- Check the system or motherboard manufacturer websites for the latest motherboard chipset drivers and install them.
- Check the system or motherboard manufacturer websites for USB 2.0 patches or updates, and install any that are available.
- Using System Properties, Device Manager, locate and uninstall any USB controllers, reboot, and allow them to be re-detected and reinstalled.
- Ensure that you system case has suitable cabling if the devices are connected via front panel USB ports. Try rear USB ports to see if they make any difference. The front ones may not be adequate.
- Your relatively new system should be okay, but those people whose Windows installation is becoming ‘weather-beaten’ would be well advised to do the dreaded ‘format/fresh install’.
Sorry I can’t give more specific advice, Chris. All I can really say is that I sympathise. I’ve seen so many people experience problems or lose data after using such devices that I wouldn’t have one myself in a pink fit!
You might also care to read “
Why won’t the pen drive work?”
Cheers,
Terry O'ShanassyLeePosted: 19/03/2008
re: Why won't my removable storage devices work?
My sony flash drive cannot save and read any doc even I had format it. Before it happen this situation, the pendrive still good in working.
(cyclic redundancy check) dialogue box out when I saving data.
Thanks for help.
(Since it's a Sony, I'd check on the Sony web site for help first
viswanathPosted: 10/02/2008
Kill!
I want to kill the mail process of plug-in status to the Net ADMIN Person. when i insert my Pen Drive in Networked(windows xp sp2)PC.
(Sorry Viswanath but I don't know the problem/. Perhaps you should look on the Microsoft Knowledgebase. -PZ)
Jason DawePosted: 29/12/2007
re: Why won't my removable storage devices work?
My Lexar Jump Drive 1 GB wouldn't work. Bought a Kingston DT 4GB on sale. Also would not work.. Saw on Vista support thread, this site: http://www.uwe-sieber.de/usbtrouble_e.html#xp_asks_for_drivers
Read the section about Vista deleting USBSTOR.INF.. I restored the files, then updated the drivers through device manager. It worked like a charm.
navinPosted: 15/12/2007
pen drive not supported in my pc
i have windows xp, but my flash pen drive is not accepted in my pc . my regedit progranes are changed others in y pc so tow solve it
(Contact the manufacturer via tits web site? -PZ)
bikramPosted: 17/11/2007
cyclic reduency check
I have kingstonee Data traveler 4GB when i inset in USB port ,it appear on screen that; Data error (cyclic redundancy check) box will appear how can i fix it. Please give me instructions how can i recover and fix.
(Well, it could be that the device is faulty. The first thing to try is to reformat it. Check the Kingston site to see if there are any utilities. If it's new and faulty, get it replaced under warranty.-PZ)
Pranesh PalPosted: 06/11/2007
re: Why won't my removable storage devices work?
If you have a mapped F: drive then you will have trouble with thumb drives. Google usb and F: drive
kapilPosted: 06/11/2007
re: Why won't my removable storage devices work?
when i double click on my disk, it says for formatting and when i try to format, it does not.
John GPosted: 02/11/2007
re: Why won't my removable storage devices work?
I recently had same problem with LG usb stick. Worked on every computer ( XP and Vista) except on networked XP computer at work. Tried many things but as Mark mentioned, i put it in front slot and then a boot up from cold boot. Took a little while but works fine now when inserted with computer running.
MarkPosted: 02/11/2007
re: Why won't my removable storage devices work?
Try plugging your memory stick/HDD into your USB port BEFORE you turn your computer on.
Don't ask my why this works, just try it.
Mark
Frank WoerlePosted: 02/11/2007
re: Why won't my removable storage devices work?
With XP HOME or PRO make sure you have SERVICE PACK 2 as it contains some updates and drivers related to this USB DRIVE ISSUE, but be warned, SP2 has also been known to conflict with certain programs that you might have installed previously.
And to WOLF`S POST, depending on your computer, your 2 FRONT USB PORTS may be internally configuered as USB1.1 and USB2.0.
And on hindsight check your BIOS first.
Frank..
wolfPosted: 01/11/2007
re: Why won't my removable storage devices work?
i have two USB slot in front. My portable HDD didn't work when i plug in any one of which and show "USB device not recognised". However, if i plug in a thumbdrive first on one USB slot then the HDD into the other slot, it works... i don't know why perhaps anyone could explain to me (and a solution to the proper method)...
nay zar aungPosted: 31/10/2007
removable disk problem
in my removable disk (kingston data traveller)1G, While I copying the file or foleder to this "cannot copy Idream data error (cyclic data redundancy check) dialouge box will appear how can i fix it. Please give me instructions how can i recover and fix.
Thanks in advanced
Nay Zar Aung
(Contact Kingston Tech support? -PZ)
NischalPosted: 24/04/2007
re: why my stored images in the pendrive are not been displayed and opening?
I have a pendrive where i have stored images in it,but it cant been seen.From the properties i can see the disk size is occupied with half volume. But why my disk is not allowing to open the images,which are present in it.Please consider my problem and give me the solution.
(Since these problems seem to depend on the PC being used, why not try to recover them on a friend's PC and copy them to CD. Otherwise there are commercial software products that guarantee to recover data from corrupted pen drives. -PZ)
murray crossPosted: 10/03/2007
re: Why won't my removable storage devices work?
My memory stick port will not read my memory stick.
kiiimimiPosted: 09/11/2006
re: Why won't my removable storage devices work?
yea i have a sandisk mobile ms+ flash drive and it use (ised) to show up im worken in a business trying to fix the problem and i tried the next day and it wont even come up so i cant just update the drivers on it
lukePosted: 29/06/2006
re: Why won't my removable storage devices work?
i have a song ericsson with a memory stick duo card. i slot it into one of the card slots on the front of my pc and it does nothin. it usually said (when i slotted the card in) autoplay and then i could access it by goin into my computer and opening it up that way. but now its not doing anything. i slot it in and nothing. i dont know why its doing it though because it was working the night before.
DarrylPosted: 06/04/2006
re: Why won't my removable storage devices work?
I recently suffered the same problem of USB device "not recognized" or "has malfunctioned" being my printer and a flash stick, I searched the net and lots of forums and after trying numerous things like those listed above, I found one sugestion that worked for me. Turn the computer off and remove it from any power supply for 30 mins then reconnect and boot up as normal. Try the USB device, it worked for me. /can't explain it but it worked.
Brajesh PyakurelPosted: 20/11/2005
re: Why won't my removable storage devices work?
I got a Kingston Data Traveller 256MB (Pendrive) from market. I have Laptop of Toshiba Company. Its model is Toshiba, Satellite 4000CDS. It is Pentium II which operates Window 98. I tried to operate my data traveller in it, but it did not worked. I got some driver from internet from Kingson.com site. But still it did not work. I took it to the service provider but he could not fixed it. I need to operate it in my Laptop to transfor my data to other computer. I checked my data travellor in other computer in which Window XP was running. It worked in it. I am very shocked. How can I poerate my pendrive (data travellor) in my Laptop. The model no. of my Data Travellor is KUSB/256FE.
tanwirPosted: 04/11/2005
re: Why won't my removable storage devices work?
i bought kingston data travellor II, 256 MB. when i inset in USB port ,its icon come on my computer but when i open this then message came that insert data travelor in port.so told me why it happens and what is the solution of this. thanks.
enzaPosted: 14/09/2005
removable drive asks for flash when inserted into usb port
i have a removable usb drive and when I try to use at home a message that the flash is not installed comes up
Carlo SchisanoPosted: 30/08/2005
re: Why won't my removable storage devices work?
Ensure that you use the safe uninstall procedure for removable drives.
DominicPosted: 26/08/2005
re: Why won't my removable storage devices work?
I've had similar probs with external hard-drive enclosures as well. I recently bought a new hdd enclosure but it only allows me to transfer data into the drive and not out of it. It works fine on every other machine...
Terry O'ShanassyPosted: 26/08/2005
re: Why won't my removable storage devices work?
A further point to note in relation to 'front' USB ports is that often they have not been connected correctly. The wires, motherboard header pins and the plugs on the end of the front panel leads can be fiddly and confusing to connect. If there is any chance that someone has altered them at any stage, or if the PC is home assembled, then it may be worthwhile to have a technician check that they are correctly connected.
LinusPosted: 25/08/2005
re: Why won't my removable storage devices work?
I have found that error sometime occurs if you plug them into the USB ports on the case "ie at the front of the computer" try the ones at the back as they are usually more stable.