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Printer wonlt work

Wednesday, 03 February, 2010

Rogers had to reset my IP address. Now I can't get my printer to print. The installation CD will not work -- it's telling me a printer spooler needs to be installed.

I'm not that great with computers.

What is the problem?

Jenee Kiamos, Millway Gate Miss., Ontario, Canada


I do love a Sherlock Holmes question.

I guessed that Rogers might be an Internet provider. It is -- http://www.rogers.com

Having your IP address changed shouldn't make any difference to your printer. I'd ignore that.

How do you know that the printer won;t work? Are you getting any error message? Have you changed anything else, such as installing a new version of Windows?

Providing that your printer CD is for the version of Windows that you have, disconnect the printer, delete it (under Printers) and install the CD as per the instructions.

If your version of Windows is newer than the CD then download the applicable driver version.

If this is too bewildering get a computer geek friend to help you.

(And good luck with the job hunting. And the Olympics.)

Paul Zucker


Reader solutions



byronPosted: 14/03/2010

re: Printer wonlt work
my printer wont work even though i throwed it at wall. wall is broek also
FrankPosted: 10/02/2010

re: Printer wonlt work
Well...sounds like whatever you did turned PRINT SPOOLER off in your SERVICES.

Open the CONTROL PANEL then ADMINISTRATIVE TOOLS then SERVICES.

Scan down the left column and look for PRINT SPOOLER and make sure that its on AUTO and STARTED as the changes you did prior may have turned it off. Now test your printer and if you still have problems uninstall and re-install the printer related drivers.

As it is a part of the Windows product it should be there.

(Note to Joseph, i have always refilled my ink cartridges in all my various branded printers and to date the only problem i had was ink stained fingers, so wear gloves.)
Frank n St31n

scPosted: 09/02/2010

re: Printer wonlt work
To re-enable your Print Spooler.

Under Windows XP (it's similar enough under other recent versions of Windows).

Click Start, Run, and enter 'services.msc' without the ' quotes.

Scroll down to the 'Print Spooler' service.

Click the Stop link in the top left. [Wait].

Then click the Start link in the top left. [Wait again].

It's status should change to 'Started', and Startup Type should be 'Automatic' (something might have changed this).

And it should log in as: Local System.

Once done consider restarting your PC, maybe running CHKDSK C: /F from CMD.EXE beforehand, then try re-installing the latest driver for your printer from the manufacturer website for your particular version of Windows.

Joseph ChiaPosted: 08/02/2010

re: Printer wonlt work
Note to all users,
Please do not buy refill cartridges or third party ink cartridges. Buy original ink cartridges manufacture by your printer manufacturers.
Otherwise your printer will be as good faulty because its chipset or codes.

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